Messaging policy

SMS Terms

Effective August 28, 2026

These terms apply to the text-messaging (SMS) program operated by RiCreate Media LLC (“RiCreate,” “we,” “us”), including messages we send on behalf of the business clients we serve through our SIGNL platform.

About the program

When you opt in, RiCreate and the business you contacted may send you text messages related to that business, such as appointment or reservation reminders and confirmations, account and order notifications, service and status updates, replies to your questions, and occasional offers from that business. This program is offered in the United States.

How you opt in

You join the program by giving your express consent to receive text messages—for example, by submitting your mobile number through a business’s web form or opt-in checkbox, by providing it during onboarding, or by messaging a business first to begin a conversation. Typical opt-in language reads: “By providing your mobile number, you agree to receive text messages from this business and RiCreate. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.” Consent to receive texts is not a condition of purchasing any goods or services.

Message frequency

Message frequency varies based on your interactions with the business and the notifications that apply to you.

Cost

Message and data rates may apply. Your mobile carrier’s standard messaging and data charges will apply to messages you send and receive. RiCreate does not charge a separate fee for the messages in this program.

How to opt out

You can cancel at any time by replying STOP to any message. After you send STOP, we will send one confirmation message and then stop sending program messages to that number. You may still receive replies to a specific request you start after opting out. To rejoin, opt in again through any of the methods above.

How to get help

Reply HELP to any message for assistance, or email signl@ricreateagency.com. We aim to respond to help requests promptly.

Carriers and delivery

Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and device, and we cannot guarantee that every message will be delivered. Supported carriers may change without notice.

Your privacy

We handle information from this program as described in our Privacy Notice. We do not sell your information, and no mobile information or SMS opt-in consent is shared with third parties or affiliates for their own marketing or promotional purposes. We share information only with service providers that help us deliver the messaging service on our behalf, and as otherwise required by law.

Changes and contact

We may update these SMS Terms as the program changes. The effective date above identifies the current version. Questions may be sent to signl@ricreateagency.com or directed to RiCreate Media LLC in McAllen, Texas.